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Home > Contact

There are several ways you can contact us.

By phone

  • Call our North Yorkshire and Barnsley helpline on: 03000 110 110
  • Call our Sheffield helpline on: 0808 808 2241
  • Call one of our local offices listed on this page.

By Email

Live web chat

To chat to us anonymously, you can use our live web chat facility. This operates: Monday to Friday between 4pm and 6pm via this website. Visit the website during these times and you will see a Live Chat Box appear at the bottom of the screen. By typing your question into this box you will be able to chat directly with one of our workers.

If you are Deaf or have a hearing impairment and want to talk with a worker out of these hours, please email to book a web chat appointment with one of our workers.

If the Live Chat Box does not appear; this may be due to your firewall security. Please email or call us instead.

Make a referral

To make a referral to IDAS, please click here.

Comments and complaints

To download a copy of our comments & complaints procedure, please click here.

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